How to change password
Oct 31, 2024
Changing your password is an important step in keeping your account secure. You may need to update it if you suspect unauthorized access or simply want to strengthen account protection. This guide explains how to change your password safely.
Step-by-Step Instruction
Step 1. Check Which Email You’re Using at Ellyx
Go to the Profile page and ensure you have access to the email linked to your account. It will be used to confirm the password change request.
Step 2. Open the Security Settings
Return to the Profile page, click “Security”, and then select “Change password.”
Step 3. Enter the Confirmation Code
A confirmation code will be sent to your registered email. Enter this code in the field provided.
If you do not receive the code or it expires, request a new one.
Step 4. Create a New Password
Enter a new password that meets the security requirements:
- Minimum of 8 characters
- At least one uppercase and one lowercase letter
- At least one number
- At least one special character
Step 5. Verify Compliance
Check that your password follows all the listed requirements. Reenter the same password into the second field to confirm it and click “Save new password” to finish.
Your password has now been successfully updated.
Next Steps
For even greater account protection, enable two-factor authentication (2FA) in your Security settings.