Ellyx Help Center

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Deposit

Sell Crypto

Withdrawals

Verification

Topics

Account Setup

How to register an account Supported countries How to verify your profile (KYC)KYC verification issues and how to fix them

Account Settings

How to set up two-factor authentication (2FA)How to manage notifications How to change your username How to change password How to add a payment method Can’t add a payment method

Wallet

How to deposit funds on a P2P platform How to withdraw funds from a P2P platform Supported networks and tokens

Exchange

What is P2P trading and how does it work?How to buy crypto via P2P How to sell crypto via P2P How to post a trading offer How to switch a trading offer to inactive mode or close it Buyer: Paid but didn’t receive crypto Seller: Buyer marked as paid, but funds not received

Rewards

How to use the referral program Rewards and reward points

Disputes

How to open a dispute for a P2P order What happens after you open a dispute?Common reasons for dispute resolution delays