How to verify your profile (KYC)

Oct 31, 2024

KYC (Know Your Customer) is a standard identity verification process required in financial services. It ensures your account is secure and compliant with regulations while enabling safe transactions on the platform. This guide explains each step of the KYC verification process.

Step-by-Step Instruction

Step 1. Start the Verification

After creating your account, click “Complete Verification.”
You can find this button in the system message on the Wallet, Exchange, or Profile pages.
This will begin the KYC process, which consists of several identity confirmation steps.

Step 2. Confirm Information Sharing

Approve that you agree to share your information for verification purposes.
On this page, you can also choose your preferred language.

Step 3. Choose a Device

You can complete verification on your current device or another one. To proceed:

  • Tap “Continue on this device” to stay on your current device.
  • Use the QR code or copy the link provided to switch to another device.

Step 4. Tell Us Where You’re From

Select your residency option (USA or Not-USA) and click “Continue.”

Step 5. Enter Personal Information

Provide the required details, including:

  • Full name
  • Date of birth
  • Address

Step 6. Complete All Required Fields

Fill in every field carefully. Fields marked with an asterisk (*) are mandatory.

Step 7. Upload Your ID and Finish a Liveness Check

Select your country and the type of document (e.g., passport, ID card, or driver’s license).
Follow the on-screen instructions to upload a clear photo of your identification.
After that, go through a liveness check to confirm your identity.

Step 8. Troubleshooting

If you face any issues during KYC, contact Support for assistance.

Step 9. Verification Complete

Once your information and documents are approved, your account will be verified.
You will then be able to enjoy secure and reliable transactions.

Next Steps

After verification, add a payment method to start trading on the P2P platform.

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